Once an order has been placed, it cannot be altered or canceled for any reason. If for any reason you feel the need to return your product once you have received it, you have up to 30 days from the day your order was placed to make a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will also be responsible for shipping costs. To complete a return just make sure to contact us.